Understand and edit the fields Group Type, Guide Type & Physical Ratings in the Operator Dashboard
In order to display the most accurate information about your tours, we have implemented some new fields in the Operator Dashboard to outline what travelers should expect when travelling with your company. These fields are broken down into Group Type, Guide Type and Physical Rating.
Please read the definition we will be showing to travelers of each of the fields below.
Group Types
Select the relevant 'Group Type' from the drop-down box provided:- Group
- You'll be part of a group of individuals who've also booked this tour
- Private
- The tour will run exclusively for your private party
- Personalized
- You will not be part of a group and will travel on your own personalized tour
- Switch the ‘Personalized Option’ on if you are able to offer a personalized tour on a private basis
Please do not forget to click 'Save Tour’ on the right-hand side.
Guide Types
Guide Types
Select the relevant 'Guide Type' from the drop-down box provided:
- Fully Guided - An experienced guide will be with you for the entire tour.
- Travelers are typically accompanied by the same guide or tour leader, often with the same group throughout the trip.
- Partially Guided - Independent travel, featuring selected guided excursions.
- Travelers may be with different guides and/or groups on different days, rather than the same guide and group throughout.
- Self-Guided - Independent exploration, backed by expert advice and support.
- There is no guide accompanying the tour, but itinerary materials, bookings, and local assistance are provided behind the scenes.
Please do not forget to click 'Save Tour’ on the right-hand side.
Tip: If your tour includes a mix of guided and non-guided elements, make sure the “Guide” description and the “What’s Included” section clearly explains how guidance is provided throughout the trip.
The selected guide type is clearly shown to travelers in the Tour Details Page snapshot. It’s your responsibility to set the right expectations for travellers based on the services you offer.
Physical Rating
Select the relevant ‘Physical Rating’ from the list provided:- Relaxing
- Travelers don’t have to worry about physical activities
- Easy
- Travelers can expect some light physical activities
- Moderate
- Travelers should be comfortable with somewhat demanding activities
- Serious
- Travelers should be comfortable participating in physically demanding activities for extended periods of time
- Heart-pumping
- Travelers should be in very good physical condition and expect continuous demanding activities. Training is recommended