See steps on how manage and identify bookings or enquiries from Travel Agents
TourRadar’s online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators each day. TourRadar has a platform for Travel Agents to seamlessly book or enquire with any operator on our adventure booking platform. Below you will find tips on how to identify and manage a request from a Travel Agent:
- On the Booking Conversation Page (BCP) look at the Trip Details on the left-hand side to see if you are talking to a Travel Agent. This is identified by the channel, microphone image, along with their name
- Operators should handle these BCPs as any normal booking or quote request
- When providing a quote, it is important to always include the gross amount for the Travel Agent (this includes TourRadar commission)
- TourRadar handles commission payouts to agents, therefore, you should not discuss this with them
NOTE: If you need assistance with these BCPs, please reach out on the TourRadar tab if needed