![RS12850_Tourradar-standalone-blue-RGB-blue@2x-1.png]](https://help.tourradar.com/hs-fs/hubfs/RS12850_Tourradar-standalone-blue-RGB-blue@2x-1.png?height=40&name=RS12850_Tourradar-standalone-blue-RGB-blue@2x-1.png){kind=small}
Enquiries & Bookings
Find helpful information on how to respond to Enquiries & Bookings.
Understanding the Booking Conversation Page (BCP)
- How to Use Templates in the Booking Conversation Page?
- Which Templates Can Be Used in the Booking Conversation Page?
- How Are Payments Made by Travelers?
- How Can Enquiries Be Marked as 'Done'?
- How to View Pricing in the Selected Default Currency?
- What Items Can Be Edited by Using the Price Calculator in the BCP?
- How to Write Effective Prompts for AI?
- How to Delete a Traveler from a Confirmed Booking?
- How to Use Internal Notes?
- How to Speed Up Responses with the AI Messaging Tool?
- How to Use Operator and Tourradar 2-Way Communication?
Managing your Enquiries & Bookings
- How Can the Business Support Team Be Contacted?
- How to Manage a Pending Booking?
- How to Change a Confirmed Booking?
- How to Add/Edit Date & Pricing for Quotes?
- How to Change the Tour on the Booking Conversation Page?
- How to Change the Departure Date?
- How to Add an Additional Traveler to a Confirmed Booking?
- How to Add Pre/Post Accommodation?
- How to Add a Local Payment?
- How to Add a Traveler Discount?
- How to Process Cancellations Requested by Travelers?
- What Is a 48-Hour Hold?
- What Is a Tour Confirmation Voucher?
- How to Withdraw a Tour Departure?
- How to Report Technical Issues?
- How to Delay a Traveler’s Final Payment?
- How to Manage Travel Agent Bookings and Enquiries?
- Responding to post-tour complaints
- How and When Can TourRadar Be Notified?