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How Can the Business Support Team Be Contacted?

Below you will find the Business Support Team's contact details

TourRadar’s Business Support Team is available 24/7 to help with booking-related questions, urgent issues, and general support. This article shows you how to reach them quickly and efficiently.

Step-by-Step Instructions:

📩 Contacting via the Booking Conversation Page (BCP)

  1. Open the Booking Conversation Page for the relevant booking.
  2. Click on the TourRadar tab (next to the Customer tab). Check out the full guide on when and how to use the 'TourRadar' tab here.
  3. Type your message and click Send. This sends a direct message to our Business Support Team. Use this option for most booking-related questions or customer service needs.

✉️ Contacting via Email 

If you need to contact us outside a specific booking or for urgent assistance:

Email: bdms@tourradar.com. Our team monitors this inbox 24/7.