Operator Help Center - TourRadar

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Operator Help Center - TourRadar

Enquiries & Bookings

Enquiries & Bookings

Find helpful information on how to respond to Enquiries & Bookings.

How to Offer Travel Insurance in the Booking Conversation Page?

How to Enable TourRadar Push Notifications?

Understanding the Booking Conversation Page (BCP)

How to Delete a Passenger From a Confirmed Booking?

Operator and TourRadar 2-way Communication

How to Use Internal Notes?

How to Use Templates in the Booking Conversation Page?

Which Templates Can Be Used in the Booking Conversation Page?

How Are Payments Made by Passengers?

How Can Enquiries Be Marked as 'Done'?

How to View Pricing in the Selected Default Currency?

What Items Can Be Edited by Using the Price Calculator in the BCP?

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Managing your Enquiries & Bookings

How and When Can TourRadar Be Notified?

How to Delay a Passenger’s Final Payment?

How Can the Business Support Team Be Contacted?

How to Manage a Pending Booking?

How to Change a Confirmed Booking?

How to Add/Edit Date & Pricing for Quotes?

How to Change the Tour on the Booking Conversation Page?

How to Change the Departure Date?

How to Add an Additional Passenger to a Confirmed Booking?

How to Add Pre/Post Accommodation?

How to Add a Local Payment?

How to Add a Passenger Discount?

How to Process Cancellations Requested by Passengers?

What Is a 48-Hour Hold?

What Is a Tour Confirmation Voucher?

How to Withdraw a Tour Departure?

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