Below you will find some information on how to offer Travel Insurance to your Travelers.
Travel insurance is not mandatory according to TourRadar’s Terms & Conditions, however, it is at your own discretion whether it is mandatory for a traveler to obtain travel insurance or not, in accordance with your own Terms & Conditions.
Whatever the case, it is always the operator's responsibility to lay out their rules to the traveler through the Booking Conversation Page (BCP). We also advise displaying this information on your tour's ‘What's Included’ page so we are able to help enforce this for you.
Ensuring you make this clear from the start means travelers will have fewer questions and objections and are more likely to book with you sooner.
You can use our helpful 'Travel Insurance Queries' Template to advise your travelers on Travel Insurance. This will advise travelers on how to add Insurance through their BCP at the time of booking their tour or after they have booked their tour.
Note: If you see Cover Genius Insurance on the price calculator for a booking, please note that this is an add-on through TourRadar. If the traveler has questions about this product, please let us know by reaching out on the 'TourRadar' tab, and our team will assist them. This amount will not be added to your invoice.
