--- title: How to Speed Up Responses with the AI Messaging Tool? description: Use AI to speed up and improve your messages by following the steps below --- [Skip to content](https://help.tourradar.com/en/operators/how-to-use-ai#main-content) English Show submenu for translations [![TR-logo-2](https://help.tourradar.com/hs-fs/hubfs/TR-logo-2.webp?width=200&height=34&name=TR-logo-2.webp)](https://www.tourradar.com/) Open main navigation Close main navigation - English Show submenu for translations - [Operator Dashboard Login](https://operators.tourradar.com/login) [Operator Dashboard Login](https://operators.tourradar.com/login) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Operator Help Center - TourRadar](https://help.tourradar.com/en/operators?hsLang=en) 2. [Enquiries & Bookings](https://help.tourradar.com/en/operators/enquiries-bookings?hsLang=en) 3. [Understanding the Booking Conversation Page (BCP)](https://help.tourradar.com/en/operators/enquiries-bookings?hsLang=en#understanding-the-booking-conversation-page-bcp) # How to Speed Up Responses with the AI Messaging Tool? ## Use AI to speed up and improve your messages by following the steps below To help you save time and connect with travelers more efficiently, we’ve introduced a brand-new AI messaging assistant directly within the Booking Conversation Page (BCP)!  The AI messaging assistant is designed to help you draft faster, high-quality replies to traveler messages. Whether you're responding to questions about availability, itinerary details, or travel logistics, the tool can generate message responses that you can review, edit, and send — all within seconds.  How It Works - Open the desired Booking Conversation Page (BCP) that requires a response - Under the conversation box, you will see the new AI icon ✨ ![](https://help.tourradar.com/hs-fs/hubfs/Screenshot%202025-04-09%20at%202-10-34%E2%80%AFPM-png-1.png?width=426&height=205&name=Screenshot%202025-04-09%20at%202-10-34%E2%80%AFPM-png-1.png) - In the message box, write only the bullet points or key elements that you want to share - For example, if a traveler asks about cancelling, you can write the following: ![](https://help.tourradar.com/hs-fs/hubfs/Screenshot%202025-04-09%20at%202-50-00%E2%80%AFPM-png.png?width=271&height=224&name=Screenshot%202025-04-09%20at%202-50-00%E2%80%AFPM-png.png) - For additional tips on writing effective prompts, [check out this article](https://help.tourradar.com/en/operators/how-to-write-effective-prompts-for-ai?hsLang=en) - When you click on the ✨ icon, you will see two response styles: 'Sales' or 'Care' - **Sales**: this option is designed for pre-booking enquiries from potential travelers, encouraging bookings with a positive and engaging tone - **Care**: this option is best for handling post-booking enquiries, cancellations, or concerns with a supportive and empathetic tone - Once you have entered your prompt, and then click either 'Sales' or 'Care', a message will be generated  ![](https://help.tourradar.com/hs-fs/hubfs/Screenshot%202025-04-10%20at%202-42-56%E2%80%AFPM-png.png?width=476&height=293&name=Screenshot%202025-04-10%20at%202-42-56%E2%80%AFPM-png.png) - If you are happy with the response, click 'Insert' and then you can click 'Send' to send the message. If you are not happy with the response, you can click the 🔄 icon to regenerate a new response ### Why We Built This We know responding quickly and clearly to travellers can have a *big impact on conversion rates*. This feature is designed to help you: - Save time drafting replies - Maintain a consistent, professional tone - Respond more quickly to improve your chances of securing the booking ### A Few Things to Keep in Mind - The tool is there to assist, not replace you. 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