Understanding the Payee Verification Process (Know Your Customer) for the TourRadar Wallet.
Once your TourRadar Wallet account has been activated, you will receive an email containing instructions on how to complete the Payee Verification Process (KYC).
You are expected to complete this verification process successfully to engage with your TourRadar Wallet, receive payment releases and remit these to your desired bank account.
The Payee Verification process is carried out by an independent third party, Hyperwallet.
Hyperwallet has provided further information outlining the process:
- Payee Verification Overview for individuals and businesses anywhere
- Payee Verification Explained for US and EU Businesses
Hyperwallet. (2021, March 20). Payee Verification: US Businesses - PayPal Enterprise & Marketplace Payouts, Powered by Hyperwallet [Video]. YouTube.
Hyperwallet. (2021, March 20). Payee Verification: EU Businesses - PayPal Enterprise & Marketplace Payouts, Powered by Hyperwallet [Video]. YouTube.
If an operator is located outside of the US or EU regions, the verification process will still be very similar. There may be differences in the type, or amount, of information required from the Operator during the verification process.