Step 2) Customer Journey

Learn how our customers find your tours on TourRadar.

So how does it actually work? Watch this video to see how our customers use the TourRadar platform to find the perfect adventure for them:

 

How do customers get in contact with you?

 

Now try it for yourself:

Visit www.tourradar.com and search for one of the tours that you operate. 

Please make sure you pick a tour that is operated by your brand so that you can then find your own enquiry later on (you can search by tour name, operator name or simply by a destination and filter the results on the left-hand side to only show your brand's tours).

Once you have found one of your tours, please open the tour details page and click the "ask a question button" and send off an enquiry just like I showed you in the above video.

Well done!

We will now show you what happens on your end when you receive a new enquiry: Email notifications vs Dashboard Notifications